Courtney Fletcher

• Recently provided consulting services related to a cybersecurity incident. Specifically tasked with reviewing the data management, security and protection of sensitive customer data. Involved in the review of data infrastructure using encryption protocols and reviewing their system designs, and security/prevention systems.
• Retained by defense counsel to provide discovery services related to a Federal Trade Commission (FTC) litigation into an alleged false marketing scheme where hidden fees were charged to customers. Our team identified, acquired, consolidated, analyzed, and produced to FTC over 6 billion records and multiple terabytes of data from current and legacy financial systems.
• Assisted a monitoring trustee with technology review to confirm compliance with a final judgement where parties agreed to prompt divestiture of certain assets, data, and information.
• Assisted a Federal Monitor with the development of a centralized data repository, customized technology solutions, and providing comprehensive reporting to support monitorship.
• Assisted counsel and claims administrator with developing a strategy to potentially identify potential survivors of a proposed class action settlement related to litigation against a higher education institution. Specifically, our role was to identify all relevant historical and current systems and create a centralize repository for analysis.
• Retained by joint defense team representing former directors and officers (D&O’s) of a global financial derivatives broker against the bankruptcy trustee who was seeking to shut down and liquidate systems that contain potentially relevant information to the D&O’s defense related to the bankruptcy.
• Retained by a pharmaceutical to act as an IT expert to evaluate, review and confirm destruction of documents in possession of client’s prior eDiscovery vendor. Responsibilities included providing written and oral testimony.
• Assisted counsel and subject matter experts who were conducting a forensic and due diligence review of Mortgage-Backed Securities (MBS) and their underlying assets. Our team developed a custom application that allowed underwriters to evaluate loans and perform an in-depth loan and pool level analysis to determine the validity of the loans and whether a breach of a representation or warrant occurred.
• Retained by counsel to review potential infringement of intellectual property. My team reviewed existing applications, available documentation, filed patents, and prepared an initial report outlining our findings.
• Retained by counsel to prepare an expert report and provide expert testimony on the searchability of OCR related to production of documents to third-party defendants. My team manually reviewed a random sample of produced documents, generated a table containing data statistics on overall condition of document and identification of key terms, and calculated the recall and precision values to measure information retrieval effectiveness. In denying opposing party’s motion to compel, the Court relied heavily on proffered expert testimony that client’s document production was sufficiently searchable and functional.
• Retained by client to provide its Board of Directors an independent and tailored IT assessment that provided summary on current state of the department. Our team conducted interviews with business owners and IT staff that focused on the following areas: organization, budget, benchmarking, service, and governance.
• Retained by the Unsecured Creditors Committee (“UCC”) to act as interim Chief Information Officer for a specialty pharmaceutical company. Responsibilities included addressing short-term operational problems within department, identifying and mitigating overall IT risk, evaluating compliance of Service Level Agreements with existing vendors, and assisting with transition to company that acquired assets of bankrupt company.
• Assisted client by developing a settlement distribution calculation based on the limited terms outlined in their agreement with a state’s Attorney General Office. The distribution calculation was based on disparate data collected at the local agencies and corporate financial statements.
• Co-developed a web-based application at the National Institute of Allergies and Infectious Diseases (NIAID) to assist in the management of awarding grants to scientific research groups.
• Assisted a behavioral health insurance company with the architecture, development, and management of their in-house provider management system.

Education

• Bachelor of Arts, Political Science & Psychology, Washington College, magna cum laude

Certifications

• Microsoft Certified Professional
• 70-228 Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise
• 70-229 Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise
• 70-155 Designing and Implementing Distributed Applications with MS Visual Basic 6.0